Terms of Service
The terms that govern use of NashTwin
Effective date: April 13, 2026. These Terms govern use of NashTwin CRM, digital twin, optimization, integrations, plugins, public website workflows, billing, and developer tools.
Acceptance and scope
These Terms of Service govern your access to and use of the NashTwin software, websites, APIs, dashboards, plugins, integrations, billing flows, developer portal, public website submission endpoints, and related services offered under the NashTwin name by Gateway Corporate Solutions.
By accessing or using NashTwin, you agree to these Terms. If you use NashTwin on behalf of a company, employer, client, or other organization, you represent that you have authority to bind that organization, and the word "you" includes that organization.
Eligibility and organizational use
You may use NashTwin only if you are legally able to enter into these Terms and your use complies with applicable law.
Workspace administrators may control tenant settings, invite or remove users, manage integrations, review plugin behavior, configure public website workflows, and access business data stored in the workspace. If you are using NashTwin through an organization, that organization may control or monitor your use of the service within its workspace.
Accounts and security
You must provide accurate account information, keep authentication credentials and connected provider accounts secure, and promptly notify NashTwin if you believe your account or workspace has been accessed without authorization.
You are responsible for activity that occurs through your account, your workspace, or your connected providers to the extent caused by your acts or omissions, including misuse of OAuth connections, public website keys, or workspace administrator privileges.
License and permitted use
Subject to these Terms, NashTwin grants you a limited, non-exclusive, non-transferable, revocable right to access and use the service for your internal business operations or other permitted use cases supported by your plan.
You may not use NashTwin to violate law or third-party rights, bypass plan or seat limits, gain unauthorized access to another tenant, interfere with service operation, introduce malware, abuse public APIs or snippets, or reverse engineer the service except to the extent such restriction is prohibited by law.
Customer data and privacy
As between you and NashTwin, you retain your rights in the business data, submissions, records, files, messages, social content, plugin content, and other material that you or your users provide to the service. You authorize NashTwin to host, store, copy, transmit, analyze, and otherwise process that data as needed to operate, secure, improve, and support the service.
Your use of NashTwin is also subject to the NashTwin Privacy Policy. You are responsible for making sure you have all rights, notices, and lawful bases needed for the data you submit to NashTwin, including personal data, employee data, customer records, device-related data, and end-user submission data collected through your own websites or forms.
Digital twin, optimization, and recommendations
NashTwin may create digital twin views, graph records, simulations, scenario analyses, outcome records, policy-review workflows, and other operational recommendations based on workspace data, plugin behavior, and configured business logic.
Those outputs are advisory tools only. They do not constitute legal, accounting, compliance, safety, medical, investment, or other professional advice, and they do not guarantee business outcomes. You remain solely responsible for reviewing recommendations, validating assumptions, obtaining any required approvals, and deciding whether to act on them.
Integrations and third-party services
NashTwin may interoperate with third-party services such as Google, Microsoft, X, LinkedIn, Stripe, and other providers that support authentication, email, social publishing, billing, or infrastructure. When you connect a provider, you authorize NashTwin to exchange the data and permissions needed for the requested feature.
Third-party services are governed by their own terms, policies, and availability commitments. NashTwin is not responsible for third-party services, including provider outages, policy changes, revoked permissions, content hosted by those providers, or the accuracy of data returned by them.
Plugins, marketplace, and developer submissions
NashTwin may offer first-party and third-party plugins, plugin marketplaces, event delivery workflows, and developer submission tools. Installing or enabling a plugin may allow it to receive configuration values, event payloads, metadata, or other workspace data consistent with the enabled plugin scopes or runtime contract.
You are responsible for evaluating whether a plugin is appropriate for your workspace and data. If you submit a plugin manifest, plugin package, or related material through the developer portal, you represent that you have all rights needed to do so and that your submission does not violate law or third-party rights. NashTwin may review, test, reject, suspend, remove, or unpublish any plugin or submission at any time.
Public website submissions and Devicer workflows
If you deploy NashTwin snippets, public submission endpoints, publishable keys, or Devicer-related workflows on your websites or applications, you are responsible for how those tools are implemented on your properties, including origin configuration, form security, visitor notices, and obtaining any legally required consents.
You may not use public endpoints, publishable keys, allowed-origin settings, or device-classification workflows to collect data unlawfully, to impersonate another party, or to access another customer workspace. You are responsible for the content and legality of website-submitted contacts, deals, fingerprints, and related tracking data that your implementation sends into NashTwin.
Billing, subscriptions, seats, and add-ons
Certain NashTwin features require a paid subscription. Paid plans may include recurring charges, seat-based pricing, usage limits, annual or monthly billing cycles, and optional add-ons such as Devicer tiers or extra seats. You are responsible for all applicable fees, taxes, and charges associated with your selected plan and any authorized workspace changes.
Unless stated otherwise, subscriptions renew automatically until canceled. NashTwin may use Stripe or another payment processor to bill you. Fees are non-refundable except as required by law or as expressly stated by NashTwin. NashTwin may suspend or limit paid features for non-payment, charge failures, expired subscriptions, or plan-limit violations.
Service changes, availability, and support
NashTwin may update, modify, add, or remove features, integrations, plugin behavior, marketplace capabilities, pricing, or technical requirements from time to time. We may also suspend the service temporarily for maintenance, security events, or operational reasons.
NashTwin does not promise that every feature will remain available forever or that the service will always be uninterrupted, error-free, or compatible with every third-party provider or customer environment.
Intellectual property and feedback
NashTwin and its licensors retain all rights, title, and interest in the service, including software, interfaces, documentation, branding, and underlying technology, except for the rights you retain in your own data and materials.
If you provide feedback, suggestions, feature requests, or review comments about NashTwin, you grant NashTwin a worldwide, perpetual, irrevocable, royalty-free right to use that feedback for any lawful purpose without any obligation to you.
Suspension and termination
NashTwin may suspend or terminate your access to the service, in whole or in part, if you breach these Terms, fail to pay fees when due, create security or legal risk, misuse integrations or public APIs, or if NashTwin is required to do so by law or provider action.
You may stop using NashTwin at any time. Upon termination, your right to access and use the service ends, but provisions that by their nature should survive termination will continue to apply, including provisions on fees owed, intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.
Disclaimers
To the maximum extent permitted by law, NashTwin is provided on an "as is" and "as available" basis. NashTwin disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the service, plugins, integrations, or recommendations will be uninterrupted, error-free, secure, or accurate.
Without limiting the foregoing, NashTwin does not warrant third-party integrations, provider APIs, plugin availability, marketplace content, simulation accuracy, recommendation quality, or the results of actions you choose to take based on service outputs.
Limitation of liability
To the maximum extent permitted by law, NashTwin and its affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, or business opportunities, arising out of or related to the service or these Terms, even if advised of the possibility of those damages.
To the maximum extent permitted by law, the total aggregate liability of NashTwin and its affiliates, licensors, and service providers for all claims arising out of or relating to the service or these Terms will not exceed the greater of the amounts you paid to NashTwin for the service during the twelve months before the event giving rise to the claim or one hundred U.S. dollars.
Indemnification
You will defend, indemnify, and hold harmless NashTwin and its affiliates, officers, directors, employees, contractors, licensors, and agents from and against claims, damages, liabilities, losses, and expenses arising out of or related to your data, your use of the service, your plugins or submissions, your violation of these Terms, your violation of applicable law, or your failure to provide required notices or obtain required consents for data you collect or submit through NashTwin.
Governing law and disputes
These Terms are governed by the laws of the State of Missouri and applicable federal laws of the United States of America, without regard to conflict-of-laws rules.
Unless applicable law requires otherwise, the parties will bring disputes arising out of or related to these Terms or the service exclusively in the state or federal courts located in Missouri, and each party consents to the personal jurisdiction of those courts.
Changes to these terms
NashTwin may update these Terms from time to time. When we do, we may update the effective date and post the revised Terms in the product or on the site. If you continue using NashTwin after revised Terms become effective, you agree to the updated Terms.
Contact
NashTwin is hosted and operated by Gateway Corporate Solutions. Questions about these Terms can be directed to [email protected] or through https://gatewaycorporate.org/.
If you use NashTwin through an organization workspace, you may also contact your workspace administrator for questions about organization-controlled use, billing, or data handling.
Review the privacy policy alongside these Terms for details about how NashTwin processes account, workspace, integration, plugin, website, and billing data.